Services

List of our services



CARGO HANDLING

Our global transportation partners arrange standard and expedited air and ocean freight services for all your international shipping needs. Dana offers freight forwarding solutions to both domestic and international clients. Our logistics specialists help you identify a mode of transport with the quality of service you demand. We provide custom international freight solutions through strategic partnerships with the transportation industry’s top carriers locally and globally. We have the experience and capability to meet your needs.


Freight Procedure Below is a brief look at the entire process of shipping or airlifting a shipment right from supplier (shippers) premises to the customer (consignees) location;
A) Inquiry – Once an inquiry has been made by a prospective customer, we will revert with a quotation.
B) Rates – We provide our customer the opportunity torenegotiate to mutual agreeable levels.
C) Authority to Deliver – After approving the rates, the customer gives us the right to collect the shipmentfrom the shipper by furnishing the shipper with our network contacts at the country of origin.
D) Shipment Details – We contact the shipper to get the actual shipment details i.e. nature of shipment, weights, dimensions and readiness for shipping.
E) Inspection and Booking – The cargo is then subjected to inspection if not previously done, after which client will be alerted for account to be debited. If cargo has been pre-inspected,, we proceed to pick up and prepare for shipping.
F) Airlift & Pre-Alert –We pre-alert the customer once a freight booking has been secured of the shipment to final destination. This enables the customer to keep track of the shipment, keeps clients in the loop, on date and time of arrival of the shipment.

Documents Required for Sea and Airfreight Shipments
To avoid unnecessary delays, we require original shipping and suppliers documents at least four working days prior to vessel arrival Mombasa/Daresalaam or at Entebbe International Airport.
Sea freight Shipments
• Original & Endorsed Bill of Lading.
• Suppliers Commercial Invoice.
• Packing List
• Import Declaration Form.
• Certificate of Conformity (where applicable)
• Other Documents where applicable.

Airfreight Shipments
• Airway Bill (AWB).
• Suppliers Commercial Invoice.
• Packing List
• Import Declaration Form.
• Certificate of Conformity (where applicable)
• Letter of Authority to clear the goods.
• Other Documents where applicable.



Customs Brokerage.

We offer export, import customs clearance, documentation, shipment formalities, and liaison with relevant stakeholders, duties and taxes assessment, inspections, and certifications. We make sure that customs rules and regulations are met for every medium and any destination. These services are offered in Uganda in liaison with our local partners at Kampala, Entebbe, Busia, Malaba, Mutukula, and Nimule boarder points. We maintain direct lines of communication with Uganda Revenue Authority and other government agencies to ensure shipments are classified correctly and paperwork is processed in a timely fashion.

Our customs specialists will help optimize your resources and expedite your shipments through customs by providing counsel on a number of topics including; Freight Forwarding, Warehousing, Temporary Importations, Dangerous Goods, Special Cargo handling and Taxation.




CORPORATE/BUSINESS TRAVEL

We provide ground support services to Corporate, Expatriate and Business travelers coming to and out of Uganda. We work and partner with the most professional suppliers, companies and consultants. Our service offerings under travel to Uganda are listed below;

Meet & Greet Services
We provide an exclusive one on one service. A Dana representative will meet you on arrival in the terminal and fast track you through all the formalities, before taking you to the arrivals area to meet family and friends, or make your own way from the airport. This service meets the travel to Uganda needs of Business and Corporate travelers and travelers requiring language assistance. We will also provide complimentary porter services and provide handlers for your luggage. Features under this package include the following;
• Exclusive one to one service.
• Fast track through customs, immigration and security.
• An escort right to the meeting point in the arrivals hall.
• Hand luggage trolleys on request.
• Departure lounge access for your return flight from Entebbe.

Specialized Tours
Using our experience and local knowledge, we offer trips specifically tailored for specific audiences &interest groups. We advise and guide you during the planning of your Ugandan tour. Once your tailor-made tour has started, we keep checks on all your arrangements to make sure they run smoothly. A Dana Tours duty manager is always a phone call away – 24 hours a day.
We are proud of our ability to meet the exact requirements of even the most discerning travelers, by offering each client a personalized service, starting at the planning stages and continuing throughout their time within and tour through out Uganda.

Elite (VIP) Services
Ideal for VIPs and those who love to travel in luxury and style. While taking care of every single detail, with personalized attention and seamless service, we ensure comfort and privacy at every stage. This package offers a personalized shopper for Duty Free, exclusive lounge to relax in and a luxurious chauffeur driven car. Features under this package include personalized attention; Fast track through immigration, customs and security; VIP lounge access on arrival and departure; a dedicated personal shopper; Luggage handling, delivery service and a luxurious chauffer driven car, coupled with an excellent command of English language.



Consultancy

We optimize our client’s supply chain operations by critically evaluating logistical processes for strengths and weaknesses and recommending tailor-fitted solutions.
We help individuals and companies develop cost-effective solutions for supply chain, warehouse, material handling, transport and distribution issues.
Drawing from our supply chain expertise and industry knowledge, we develop cost-effective solutions to make our client’s logistical procedures more efficient.
We offer training to Individuals, companies and employees, and share strategies for improving and streamlining supply chain operations. Our areas of training will focus on Lean Management, Health, Environment and safety awareness; & Dangerous Goods Management. .